Last updated: December 27, 2025
Kalypso ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using our Services, you consent to the practices described in this Privacy Policy.
2.1 Information You Provide
• Contact information (name, email, phone number)
• Company information
• Document archives and corpora you share with us
• Communications with us (emails, call notes)
2.2 Automatically Collected Information
• Log data (IP address, browser type, access times)
• Cookies and similar tracking technologies
• Usage data (pages visited, actions taken)
2.3 Third-Party Information
We do not purchase or receive personal data from third-party data brokers.
We use collected information to:
• Provide, maintain, and improve our Services
• Process transactions and send related information
• Communicate with you about services, updates, and offers
• Analyze usage patterns and optimize user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations
4.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4.2 Service Providers
We may share information with trusted third-party service providers who assist us in operating our business (e.g., hosting, analytics, payment processing). These providers are contractually obligated to protect your data.
4.3 Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
We implement industry-standard security measures to protect your information, including:
• Encryption in transit (TLS/SSL)
• Encryption at rest
• Access controls and authentication
• Regular security audits
However, no system is completely secure. We cannot guarantee absolute security of your data.
We retain your information for as long as necessary to provide our Services and comply with legal obligations. Upon request, we will delete your data unless retention is required by law.
Client corpora are retained only for the duration of the engagement, unless otherwise agreed.
If you are a resident of the EU/EEA or California, you have the following rights:
7.1 Access and Portability
You can request a copy of your personal data.
7.2 Rectification
You can request correction of inaccurate data.
7.3 Erasure ("Right to be Forgotten")
You can request deletion of your personal data, subject to legal retention requirements.
7.4 Restriction and Objection
You can object to or request restriction of certain processing activities.
7.5 Withdraw Consent
Where processing is based on consent, you can withdraw it at any time.
To exercise these rights, contact us at privacy@kalypsohq.com.
We use cookies and similar technologies to enhance user experience and analyze usage. You can control cookies through your browser settings. See our Cookie Policy for details.
9.1 Primary Data Location
Your data is primarily stored and processed in Switzerland, which provides strong data protection under Swiss Federal Act on Data Protection (FADP).
9.2 EU/EEA Transfers
Switzerland is recognized by the EU as providing an adequate level of data protection. Transfers between Switzerland and EU/EEA countries benefit from this adequacy decision.
9.3 Other Transfers
For transfers to countries without adequacy decisions, we use Standard Contractual Clauses (SCCs) or other appropriate safeguards as required by GDPR.
Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
For questions or requests regarding this Privacy Policy, contact us at:
Email: privacy@kalypsohq.com
Address: 27 rue de Genève, 74100 Annemasse, France
Data Controller: Kalypso
Data Processing Location: Switzerland (Swiss data protection laws apply)